We provide in-home services to individuals 60 years of age and older, as well as disabled adults. For more information on the services we provide, please click “Summary of Services” in the Programs menu or call the Boston ElderINFO helpline at 617-292-6211.
The Massachusetts Executive Office of Elder Affairs establishes income guidelines for elders who receive home care services. Elders share the cost for those services based on these income guidelines. Some elders’ incomes are so low that they will not have to share the cost. Most elders pay part of the service cost on a sliding scale ranging from $4 to $105 per month.
Medicare pays for certain home services – like home health aide and skilled nursing – for individuals who meet Medicare requirements for skilled nursing services. Individuals often receive this type of help when they first come out of a hospital. Home care services like meals, housework, and grocery shopping come from a different type of home care agency. Medicare does not pay for these kinds of services.
Living with family members does not prevent you from receiving home care services. If your age, income, and needs meet the eligibility guidelines, you can receive services even if you live with one or more family members. In fact, if your family is already providing care, they might be eligible for monetary support. Call the Boston ElderINFO helpline for more information: 617-292-6211.
No, you can call us yourself. It is best to reach us through the Boston ElderINFO help line at 617-292-6211. A specialist will take down your basic information. Then, a Case Manager will call and arrange a time to visit your home to meet you and discuss your needs.
A homemaker does light cleaning (i.e. sweeping and/or vacuuming floors, cleaning the bathroom, dusting, etc.), laundry, light meal preparation, runs errands, etc. The Case Manager can arrange for a specialized cleaning crew to do this kind of task. A homemaker cannot do certain personal tasks (washing your hair, ironing clothes, etc.) or any medical task (giving injections, taking pulse, etc.)
Each of these roles has a different degree of training. A homemaker is trained to do light housecleaning. A personal care assistant is trained to provide hands-on personal care, such as bathing or dressing, as well as housework. A home health aide is trained to assist clients in transfers (i.e. moving from a bed to a chair). Home health aides can also take someone’s pulse or temperature, help with medications, provide hands-on personal care, and perform household chores. An individual can receive care from one or more of the above workers depending on his or her needs.
As our client, a Case Manager will assist you with any problems or questions about your services. They will work with you to resolve any problems. In some cases, Case Managers may change the homemaker or home delivered meals provider. Many problems, however, can be solved without major changes or upsets.
If you are going to the hospital on a planned stay, tell your Case Manager when you will be hospitalized. Your Case Manager will then suspend your services while you are away. When you plan to return to your home, call (or have the hospital social worker call) your Case Manager to restart the services.
If you have an emergency hospitalization and cannot contact your Case Manager, when possible call or have a family member/friend call Boston Senior Home Care. Sometimes your homemaking agency or home delivered meals provider calls us about hospitalizations since these organizations often find out first.
If you have additional questions, call Boston ElderINFO at 617-292-6211.
Visit Boston ElderINFO online at
www.elderinfo.org for elder care advice or referral information.
Boston Senior Home Care
89 South Street, 5th Floor, Suite 501
Boston, MA 02111
Phone : 617-451-6400
Fax : 617-451-6631